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Cool Screen Capture / Support Center

This is a collection of useful information, help document and techniques that help users know more about our product's function and help users solve questions related to technical support, orders, suggestions, comments, rebates and related issues.


Support Center
User Manual:
Cool_Screen_Capture_help.pdf
Mail Support:

Your ideas and suggestions are always welcome. And we promise that any customer's questions will be given a favorable reply within 1 business day! If you have any questions, please click here to see the common top 10 FAQs first, if you still have problems, please contact us by email: support@coolscreencapture.com


30-Day Money-Back Guarantee:

In order to let our customers make the best purchase decision, Cool Screen Capture Inc. recommend the guarantee. If you are not satisfied with our software, contact us within 30 days for instructions, and you'll be refunded of the paid amount without fees.

Additionally, Cool Screen Capture Inc. reserves the right to deny a refund in the case of a non-authenticated purchase (no order, bad name or address...).

In your message, you should explain what the problem was and why you want to return the product, include your order (or invoice) ID, software name & version and the exact error message. You will find the order (or invoice) ID and the product key in the purchase confirmation e-mail.

Once we confirm the problem comes from our software, and could not be fixed by our staff, we will issue refund within 1 business day, and contact you by email to confirm the refund process has been launched.

Purchase Information
Cool Screen Capture dedicates us to provide our customers with safe, effective, innovative screen capture. We still offer the money-back guarantee to our customers.
This Cool Screen Capture only need: $22.99

Purchase Cool Screen Capture Now
User Testimonials
This program is easy to use and completely effective.
- Zane
Easy to use, vivid interface, integration with recorder.
- Saber
Contact Us
If you have any problem about our Cool Screen Capture, please contact us. We will try our best to solve your problem.

Email: support@coolscreencapture.com Email: sales@coolscreencapture.com